Your Privacy Is Our Responsibility

1. Scope of Data Collection

kbajee collects information from users for various purposes. This data collection process is fully transparent and is carried out solely to improve the platform's services.

1.1 Information You Provide Directly

When you register an account on kbajee, the following information is collected:

• Full name and date of birth (for age verification, minimum 21 years)
• Email address and contact details
• Mobile number (for transactions via bKash, Nagad, Rocket, or Upay)
• Identity verification documents (copy of national ID card or passport)
• Bank account or Mobile Financial Service (MFS) details

1.2 Automatically Collected Information

While using the platform, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Login time, session data, and usage patterns
• Information collected through cookies and similar tracking technologies
• Page views, click patterns, and navigation history

2. Purpose of Data Use

kbajee uses your information only for specific and legitimate purposes. Your data is never sold to third parties without your consent.

• Account Management: To handle registration, verify logins, and ensure account security.
• Financial Transactions: To process deposits (minimum ৳100), withdrawals (minimum ৳1,000), and bonuses.
• Identity Verification (KYC): To prevent unlawful activity and comply with legal obligations.
• Customer Support: To provide assistance through 24/7 live chat and email support.
• Promotional Communications: To inform you about offers, bonuses, and updates (which you can opt out of at any time).
• Responsible Gaming: To identify problematic gaming patterns and keep users safe.
• Platform Improvement: To analyze user experience and improve service quality.

3. Data Storage and Security

kbajee gives the highest priority to protecting your information. We apply industry-standard security measures.

3.1 Encryption and Security Measures

• All data transmissions are secured through 256-bit SSL/TLS encryption.
• Passwords are stored in encrypted form — no staff member can read them directly.
• Financial information is protected with an additional layer of encryption.
• Regular security audits are conducted on servers.
• Firewalls and intrusion detection systems are used to prevent unauthorized access.

3.2 Data Retention Period

Your information will be retained for as long as your account remains active. Even after account closure, certain information may need to be kept for a specified period due to legal and regulatory obligations. Once that period ends, the information is securely deleted.

4. Sharing Information with Third Parties

kbajee does not sell your information. However, limited information may be shared in the following circumstances:

4.1 Payment Processors

Mobile financial service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions. This information is used solely for processing transactions.

4.2 Game Providers

Limited session information may be shared with game providers such as Pragmatic Play, Spribe, and others to ensure fair play. This information is not used by third parties for marketing.

4.3 Legal Obligations

Information may be provided as required to comply with court orders, lawful requests from law enforcement agencies, or government directives.

5. Cookies Policy

kbajee uses cookies and similar technologies. These technologies are used for the following purposes:

5.1 Essential Cookies

Without these cookies the platform cannot function properly. They are used to maintain login sessions, verify security, and preserve basic functionality.

5.2 Functional Cookies

These cookies are used to remember your preferences such as language settings, display options, and similar choices.

5.3 Analytics Cookies

These cookies are used to analyze platform usage patterns and improve services. You can block cookies at any time through your browser settings, though this may affect some platform functionality.

6. User Rights

As a kbajee user, you have the following rights:

• Right to Access: You have the right to know what information kbajee holds about you.
• Right to Correction: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (excluding information subject to legal obligations).
• Right to Object to Processing: The right to object to the use of your information for marketing purposes.
• Right to Data Portability: The right to request your information in a structured format.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

To exercise these rights, contact us by email or through live chat.

7. Protection of Minors' Information

kbajee strictly does not allow registration by anyone under the age of 21. The platform is operated exclusively for adults ("for those aged 21 and above only"). Providing an identity document for age verification at the time of registration is mandatory. Information from minors is not knowingly collected. If such collection is suspected, steps are taken to delete it immediately.

8. International Data Transfers

kbajee operates internationally. Your information may be stored on servers outside Bangladesh. In such cases, the following protections are ensured:

• Data protection is ensured through data transfer agreements.
• International security standards are followed.
• The receiving party is obligated to maintain the same security standards.

9. Changes to the Privacy Policy

kbajee reserves the right to change this privacy policy as needed. For significant changes:

• A notification will be sent to your registered email.
• A notice will be displayed on the platform.
• The "Last Updated" date at the beginning of the policy will be changed.

If you continue using the platform after a change, you will be considered to have accepted the new policy.

10. Contact

For any questions, requests, or complaints regarding privacy, contact us: